About Rooms

Q: What time is check-in / out time?
A: Check in 15:00~ ; Check out ~11:00 am.

Q: What amenities is there prepared in the room?
A: Nightwear, bath towel, face towel, bath mat, body towel, body sponge, shampoo, conditioner, body soap, hand soap, toothbrush, razor, brush, cotton, cotton swabs, hair dryer, slippers, shoehorn, clothes brush, hanger, consumption odor spray, mineral water, coffee set etc …

Q: Are there any smoking permitted rooms?
A: Yes, we have. Please confirm with us while you process reservation.※ Premium type of rooms on 11F ~ 14F do not have smoking rooms. Please use the smoking space in front of elevator while you smoking.

Q: Is it possible to extend check out time?
A: Yes. Additional fee will be charged. Also, it depends on availability. Please check with us during your stay.

Q: Can I use same bed with my kids?
A: If your child is a preschool child, you can use same bed without extra charge. There is no additional bedding etc.

Q: Is there any barrier-free rooms?
A: Yes, we have one room available Universal Twin Room for barrier-free use.

Q: Are pets allowed to stay?
A: We are sorry, but only guide dogs, service dogs are allowed to stay togerther with owners.

Q: How much is the cancellation fee?
A: If cancelled or modified up to 3 days before date of arrival, no fee will be charged. If cancelled or modified later, 100 percent of the first night will be charged. In case of no-show, the total price of the reservation will be charged.