Arriving in Fukuoka early in the morning with a terrible Jetlag and having to wait until 15:00 for check-in to get any rest is not a nice experience. Earlier check-in options at say noon would have made a huge difference.
Onsen was nice.
Very well appointed hotel with hot baths in the middle of Hakata
The hot baths and breakfast could get a little crowed almost at any time. Womens-only floor is not adapted for working travelers. If you are a working female, you may prefer a desk to a make-up mirror and a curling iron. Stay on the other floors
The staff and service are very good. Good breakfast. Hot baths are great, very complete and clean. Even next to the trains the sound will not wake me up.
Like the hotel because of its location
Double room quite small
Excellent location, with onsen very convenient
Modern Hotel, Top location & Onsen
Room was A LOT smaller than we had expected from the photos. Not much room to put luggages. It just felt very compact. The staff were efficient but didn't feel very warm or friendly. Not a big deal though.
Modern, great Location & Onsen were our top choice for choosing this hotel and we couldn't be more pleased. It's about 7 mins walk from the station, so very close to the Mall & restaurants. The hotel is designer modern, smells lovely & clean. Love being able to use the Onsen & the amenities. Wish we had more time, as we only stayed for 1 night.
Great location & excellent facilities!
Without the proper main entrance with lift for customer to use. Have one lift but for disabled people to use & hv to inform the reception . I was carry few luggages but hv to use Lawson convenient shop entrance to go out instead of use hotel lift to go out & and feel not the proper way for 4 star hotel.
Excellent location just in front of bus station & subway in Hakata Station with nearby hv many shopping complex . Fantastic facilities inside the room hv private use back & foot massager, very comfortable to stay & very compact table, mirror , toilet etc are out of my expectation. Definitely will recommended to stay here!
Everything is more tha expected. Especially, Hot springs in the basement is wonderful.
Great location, good facilities, quite a few problems
The room is really small, so small that there is no place to open my travel case, so I could only put it on the bed to open it, which is less than ideal. And there are quite a few unnecessary things in the room like the air purifier, and ironing board and a big massage chair. They make the room even smaller. Another big thing is that the room isn’t exactly clean. There are a few places where dust has obviously accumulated, please see the pictures. I could be nit-picking here but since it’s a Japanese hotel and they are famous all around the world I think I’ll just point this out. Oh and the rooms are a bit noisy. The hotel is right by the train tracks so the train noise is clearly audible from early morning to at least midnight.
The location is really good. It’s 2 min walk from the Hakata train station so you are connected with all the cities in Kyushu by train and other islands of Japan by Shinkansen. Plus there is a major bus terminal just opposite the street so buses are also available. A bus takes about 15 min to run to the international terminal, which is quicker than the subway, and it’s only 35 min by bus to Dazaifu, which again is better than subway+Nishitetsu local train which starts from Tenjin. There a huge lot of food and shopping options within 500 meters and most of the shops are tax-free. The canal city is also just within 1km. There is also a hot spring(onsen) on the ground floor. The staff are typical Japanese with smiles and greetings all the time. There is also a smartphone for you to use for free in your room, and you can call all the major countries for free. Yes, free international calls.
Super good location and with a very nice onsen facilities
Room has smoke smell even though it’s a non smoking room.
Clean, excellent location, good facilities! Right next to Hakata Station & Hakata Bus Terminal
Overall stay very satisfied
Excellent location near Hakata Bus Terminal & JR station easily accessible..with lots of shopping, restaurants and food. I stayed at the Hotel for 6 days - and found it very convenient to move around the area for shopping and food. Five minutes walk to Hakata Bus Terminal & Hakata JR station. Staff is wonderful, polite and always efficient in providing assistance. Thank You to Maeda,Tanaka,Ota & Matsuda for all your prompt reply to my emails and all the helpful information.. I stayed on the Ladies floor, single room and the rooms are super comfortable. There’s also a laundry room specially for guest on the 14th Floor. Excellent hot spring bath facilities spacious and clean. No comments on restaurant - did not include breakfast bec plenty of café at JR Station. Highly recommend this hotel excellent service